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Locations, Hours, and
Telephone Numbers

(Times shown are Central Time)
Contact Us
Tampa Street Office
ATM Locations
CU Shared Branches
Report Lost or Stolen Visa Credit Card, Check Card or ATM Card

Contact Us
Telephone: (417) 862-0471
(888) 430-7199
Fax: Tampa Street: (417) 862-7802
MemberConnect: (417) 520-0374
(800) 236-5614 (out of town only)
Mailing address: PO Box 1217
Springfield, MO 65801-1217
Email Us cuinfo@communityfinancial.org
Do not include any personal information that would compromise your identity including your account number, social security number, credit card numbers, electronic services PINs, passwords or mother's maiden name.
Tampa Street

815 West Tampa
Springfield MO 65802

Fax: 417.862.7802

Monday, Tuesday, Thursday and Friday 8:30 a.m. – 5:00 p.m.
Wednesday 10:00 a.m. – 5:00 p.m.
Saturday 9:00 a.m. – 12:00 p.m.

Monday -Thursday 8:00 a.m. – 5:30 p.m.
Friday 7:30 a.m. – 5:30 p.m.
Saturday 9:00 a.m. – 12:00 p.m.

ATM Locations:
CFCU ATMs: Unlimited FREE Withdrawals
Use your CFCU Visa Check Card at the following CFCU ATMs for unlimited FREE withdrawals:
  • 815 W. Tampa Ave.
  • 3641 E. Sunshine (across from Sams Club)

CO-OP Network Surcharge-Free ATMs
The CO-OP Network, owned by credit unions, offers more than 25,000 ATMs located in 50 states. Just look for the CO-OP symbol on the ATM. Use your CFCU VISA Check Card at any CO-OP ATM to make up to 12 FREE withdrawals per month (up to 6 FREE withdrawals with a CFCU ATM card). Even after you’ve reached the monthly maximum, you can use CO-OP machines with no surcharge.

To find a No-Surcharge CO-OP ATM location near you, click here.

You can also use your CFCU ATM or VISA Check Card at any ATM showing the following logos (operators of other ATMs may impose a surcharge):

Credit Union
Shared Branches

With shared branching, credit unions from all over the country share facilities to give members thousands of convenient locations to perform transactions just as if they were in their home credit union. Whether you are at work, home, or your favorite travel destination, your credit union is always nearby.
Anywhere you see the CO-OP Shared Branch logo you can conduct a range of transactions, such as:
  • Deposits
  • Withdrawals
  • Loan Payments
  • Make transfers between accounts
  • And more!

To take advantage of this service, when you enter a shared branch you only need to bring:

  • Your home credit union's name
  • Your account number
  • Valid government-issued photo identification, i.e., State Driver’s license, US Passport

Click here to find one of 5,000 shared branch locations and 2,000 self-service locations near you, download a directory and more! Need to locate a shared branch by telephone? Call 1-800-919-CUSC (2872).

*May not be available at all outlets and locations. Fees may vary.

Video: What Do I Need When Visiting a Shared Branch Location?

Report a Lost or Stolen
Visa Credit Card, Check Card, or ATM Card

Contact us immediately when you discover your card(s) is lost or stolen.

To report a lost or stolen Visa Credit Card call 1-417-862-0471. After hours call 1-800-682-6075.

To report a lost or stolen Visa Check Card ("debit card") or ATM card call 1-417-862-0471. After hours, call 1-417-831-4783 or 1-800-640-4485.

Assistance Line

If your CFCU Visa Debit or Credit Card transaction was declined, we may be able to help. Our Visa Transaction Assistance Line is available after hours. Call 1-888-526-0404 to speak with a representative (for international calls, dial (206) 352-4954).

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