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Visa Debit and Credit Card Maintenance

Declined Transactions Assistance
Report Lost or Stolen Card
Notify Us of Your Travel Plans
Verified By Visa

Declined Transaction Assistance

If your CFCU Visa Debit or Credit Card transaction was declined, we may be able to help. Our Visa Transaction Assistance Line is available after hours. Call 1-888-526-0404 to speak with a representative (for international calls, dial (206) 352-4954).

Report Lost or Stolen Card

Contact us immediately when you discover your card(s) is lost or stolen.

  • To report a lost or stolen Visa Credit Card call 1-417-862-0471. After hours call 1-800-682-6075.
  • To report a lost or stolen Visa Debit Card or ATM card call 1-417-862-0471. After hours, call 1-417-831-4783 or 1-800-640-4485.
 

Notify Us of Your Travel Plans

Leaving Town? Let CFCU know! If travel plans are on your agenda, remember to keep us in the loop. This free service gives your accounts the greatest security while you're on the road.

Because CFCU is diligently on the lookout for suspicious activity, there's a chance we might decline an out-of-town transaction that isn't normal activity for you. We might also block specific locations (i.e. countries or states) or merchants for which we are experience high amounts of fraudulent activity. We apologize for any convenience and hope you will keep in mind that we do this to maximize your security.

By letting us know in advance that you will be traveling, you can minimize the chances that your card services will be disrupted while you're away from home.

Call us at 888-430-7199 or stop by our office with the following information:

  • Travel dates
  • Destination(s)
  • Card(s) you'll be using (ATM, debit, credit)
  • An email or phone contact where we can reach you while you're away

Our best wishes for a wonderful trip!

Verified by Visa

Take the Community Financial Credit Union Visa® card you already have, add a password to confirm online purchases, and you've got Verified by Visa. It's a service that helps ensure that only you can use your Visa card online. Visa always protects you against unauthorized purchases. But with Verified By Visa, you can help prevent unauthorized purchases before they even happen.

Here's how it works
Verified by Visa is a service that protects the Visa credit or debit card that you already have. So once you activate Verified by Visa:

1. At participating online stores, your card will be automatically recognized as protected by Verified by Visa.
2. Your password will be verified.
3. The transaction will be completed as usual.

Security that's linked to your card, not your computer
With Verified by Visa you can use your card to shop with added safety from any computer that has internet access.

Important: To register your Visa card for this service you must enter the primary account holder's information, not the joint card holder.

Create your own password today!

To enroll your Visa Credit Card or Visa Debit Card click HERE.

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